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GENERAL BOOKING CONDITIONS

 

1 : BOOKING

Bookings are final subject to the settlement of a deposit 30 %. Booking fee : 10 €

A holiday contract will be sent to you as reception of your deposit. Contract is nominative and can't be transfererred.

You can subscribe to cancellation insurance when you book. We advise you to read its general terms.

The cost is 3% of the amount of your stay.

Minors are not admitted without their parents. Any false information will cancel the booking without any refund.

We keep the right to change the number of your rental agreement, trying to respect the characteristics of your request.

2 : RENTALS

In low season, arrivals are every day until 7 p.m.
In high season, arrivals are on Saturday or Wednesday until 7 p.m.

You must inform us if you have to arrive after 7 p.m.

Departure is between 7 and 10 a.m. or before 7 p.m the previous day. Except in july and august, according to avaibility, it's possible to stay in accomodation until 5 p.m with extra.

Only the right number of people  will be allowed in the rented homes. (Ex : Mobil-home 4 people = 4 people maxi).

Any false information will cancel the booking without any refund.

Dishes, cleaning equipment, garden furniture and beddings (pillows and duvets) equip sthe renting. Sheets and  linen are not provided.

Each item in the renting takes stock of, tenant has to check the inventory and report the day of arrival to the desk if anything is missing or broken. Past the allotted time tenant will be held as responsible.

Cleaning has to be done by the client. It is forbidden to smoke in the rentig

Water, gas, heater are included in the price rental .

Local tax is extra-charge : 0.22 € / day/person. Teenagers les than 18 are free.

The campsite is equipped a chalet disabled for 2 people.

3 : TERMS OF SETTLEMENT OF STAY

The balance must be paid at least one month before arrival without any reminder.

Otherwise the booking will be cancelled without any refund.

Any booking made during the month before your arrival must be paid entirely by credit card or bank transfer.

4 : PAYMENT

Cash – Credit card  – Bank transfer 

5 : DEPOSIT

Deposits are not cashed (Credit card – Cash)

Deposit 250 € at your arrival.

We give  your deposit back upon the departure after the general inventory if everything is proper.

We reserve the right to keep a part of or entire amount in case of deterioration, default.

Key missing or cleaning not done : 80 €

6 : PETS

Only one dog by renting (- 10 kg)

For the pets admitted in the campsite, you must bring the vaccination book and keep your dog in leash.

(Dogs considered dangerous, category 1 and 2, and big dogs are not allowed in the campsite).

We ask you to respect the cleanliness and take your dog outside of campsite.

Animals can’t stay alone in the rental and are forbidden on the beach monitored.

7 : CANCELLATION

From the customer : Every cancellation must be notified in writing and will be effective at the date we receive the mail.

For any cancellation or early departure, amounts paid are not refund, except in case of subscription to a cancellation insurance. Administration cost and insurance cost are not refundable.

To claim to an eventual refund, we invite you to subscribe to the cancellation/interruption insurance when booking.

* With insurance : insurance company “CAMPEZ COUVERT”

From the camping : If the campsite cancels a booking, we will notice by registered letter to all person who received the confirmation and we refund the money.

8 : INFORMATIONS

 Desk opens from 9 a.m. to 12  / 2 p.m. to 7

The access to the campsite is forbidden to the vehicles between 10 p.m. and 7 a.m.

Washing machine and dryer (token sold at the reception)

Free WIFI area, rentals are note covered by the WIFI.

Charcoal barbecues are forbidden inside the campsite and balloon games as well.

At your disposal at the desk : books, games, hair dryer, ironing board

Every booking made means the acceptation of our general conditions

GENERAL BOOKING CONDITIONS

 

1 : BOOKING

Bookings are final subject to the settlement of  30% deposit.   

Booking fee: 10€

A holiday contract will be sent to you as reception of your deposit. 

You can subscribe to cancellation insurance when you book. We advise you to read its general terms.

Minors are not admitted without their parents. Any false information will cancel the booking without any refund.

We keep the right to change the number of your rental agreement, trying to respect the characteristic of your request.  

2: PITCH

Rate for Camper van or Caravan + car or Tent + car

During July and August the booking are from 7 nights minimum

Arrival are daily from 2 p.m to 7 p.m. - Departure until 12 o’clock.

The days are counted from 12 to 12 o’clock. Each day began must be paid.

Children under 2 are free.

Local tax is paid from 18 years old.

Only one car included per pitch. Extra car: 4€ per day.

If electricity, a 25 m minimum cable is required (obligatory, French socket). 

Guests have to settle their stay upon arrival, possible additional costs the day before departure.

The delayed arrivals or advanced departure are not refund.

If you delay your arrivals without contact us, your contract will be canceled without refund your deposit and we’ll have the pitch at one’s disposal

Sanitary block with showers without coiner.

The campsite is equipped of one cabin for disabled people and one for babies.            

4 : PAYMENT

Cash – Credit card –

Bank transfer IBAN International Bank Number

FR 76 1130 6000 3333 2280 4305 079 BIC Swift Code AGRIFRPP813

6 : DEPOSIT

Key : 25 €  and  Card : 25 €

6 : PETS

Only one dog by pitch - 10 kg

For the pets admitted in the campsite, you must bring the vaccination book and keep your dog in leash. We ask you to respect  the cleanliness and take your dog outside of campsite. (Dogs considered dangerous, category 1 and 2, and big dogs are not  allowed in the campsite).

-  Animals can’t stay alone in the pitch and are forbidden on the beach monitored.

7 : CANCELLATION

From the customer : Every cancellation must be notified in writing and will be effective at the date we receive the mail.

Administration cost and insurance cost are not refundable

For any cancellation or early departure, amounts paid are not refund, except in case of subscription to a cancellation insurance.

To claim to an eventual refund, we invite you to subscribe to the cancellation/interruption insurance when booking.     

* With insurance: consult the insurance company CAMPEZ COUVERT

From the campsite

If the campsite cancels a booking, we will notice by registered letter to all people who received the confirmation and we refund the money.                                                

8 : INFORMATIONS

Desk opens from 9 a.m. to 12   / 2 p.m. to 7

The access to the campsite is forbidden to the vehicles between 10 p.m. and 7 a.m.

Washing machine and dryer (token sold at the desk)

Free WIFI area, pitch are not covered by the WIFI

Charcoal barbecues are forbidden inside the campsite and ball games as well.

Possibility to have breakfast or half-board at the campsite restaurant.

At your disposal at the desk: books games, hair dryer, ironing board.

Local tax and TVA:  rate of the booking day.

Every booking made means the acceptation of our general conditions

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Camping Les Mouettes ***
Sainte Croix - La Couronne 16, chemin de la Quiétude 13500 MARTIGUES
Tél. : 04 42 80 70 01 ~ Fax : 09 70 29 62 01 ~ campinglesmouettes@wanadoo.fr

Qualité Tourisme Camping Qualité ANCV WIFI gratuit VACAF non accepté Barbecue interdit
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